Privacy Policy

Last updated: January 2025

This policy explains what data amibeingrippedoff.com ("we", "us", "the Service") collects, how we use it, and your rights.

What we collect

When you upload a quote or invoice:

  • We extract the text content of your document to perform the analysis
  • The original uploaded file is deleted from our servers immediately after processing
  • We retain anonymised, structured data extracted from the document, including: trade category, line item descriptions, quantities, unit prices, totals, and location (city/state level only)
  • We retain supplier business names and ABN numbers (these are public business identifiers)
  • We do not retain your personal name, home address, phone number, or any other personal identifying information

When you request a PDF report by email:

  • We store your email address against the analysis record solely to send you the report
  • We do not use your email for marketing, newsletters, or any other purpose
  • We do not share your email with any third party
  • Email addresses are retained for 12 months then deleted

When you visit the site:

  • We log anonymised page views (page path, anonymised IP hash, browser type, referrer)
  • We do not use tracking cookies for advertising purposes
  • We may display third-party advertisements (Google AdSense) which are subject to Google's own privacy policies

How we use your data

Anonymised pricing data from submitted quotes is used to:

  • Improve the accuracy of future price assessments
  • Build a database of typical Australian trade pricing by category and region
  • Identify pricing trends in the Australian building and trades market

This data is anonymised — it is not linked back to you personally. We strip out customer names, addresses, and contact details before storing anything.

Supplier/business data (business names, ABN, published contact details) is retained because:

  • These are publicly available business identifiers
  • They help us provide accurate review lookups and pricing context

Data retention

  • Uploaded files: Deleted immediately after text extraction (typically within seconds)
  • Anonymised pricing data: Retained indefinitely to improve the service
  • Analysis results: Retained for 12 months, then archived
  • Page view logs: Retained for 12 months

Data sharing

We do not sell, rent, or share your personal data with third parties.

Anonymised, aggregated pricing data may be used in published reports, tools, or services in the future. This data cannot be traced back to any individual user.

Security

We use industry-standard security practices including HTTPS encryption, secure server hosting, and access controls. However, no system is perfectly secure, and we cannot guarantee absolute security of data transmitted over the internet.

Your rights

Under Australian Privacy Principles (APPs), you have the right to:

  • Know what data we hold about you
  • Request correction of inaccurate data
  • Lodge a complaint about our data handling

Since we don't collect personal identifying information (no accounts, no login), there is generally no personal data to access or correct. If you have concerns, contact us at the email below.

Third-party services

We use the following third-party services:

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Disclaimer

amibeingrippedoff.com is an independent aggregation and comparison tool. It is not a licensed building consultant, financial adviser, or legal service. The analysis provided is for general informational purposes only and does not constitute professional advice of any kind.

Pricing comparisons are based on aggregated data from public sources, industry rate guides, and anonymised user-submitted quotes. We cannot guarantee the accuracy, completeness, or timeliness of this data. Market rates vary significantly based on scope of work, site conditions, materials specified, tradesperson experience, location, and many other factors.

amibeingrippedoff.com accepts no liability for any loss, damage, or cost arising from reliance on the information provided. Users should always obtain multiple quotes, verify tradesperson licences, and seek independent professional advice before making decisions.

Contact

Questions about this policy? Email: privacy@amibeingrippedoff.com

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